BPO Market in Czech Republic 2014-2018


◆タイトル:BPO Market in Czech Republic 2014-2018
◆調査・発行会社:Technavio (Infiniti Research Ltd.)
◆資料形式:pdf / 英語
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About BPO Market in Czech Republic
Czech Republic is often considered as final frontier of Europe, the privatization in the country led the wave of investments. The Czech government has taken initiatives and enhanced the investment competitiveness and taxation conditions in Czech Republic. The government of the country has reduced the corporate tax which is encouraging FDI in the country. Furthermore, efforts regarding simplifying regulations and reduction in administrative barriers offer fast development of foreign companies. The country is strategically located in European region and the advantageous economic and geographical location of Belarus, developed transportation and logistics and manufacturing system of the country makes it favourable location for BPO market.
TechNavio’s analysts forecast the BPO market in Czech Republic to grow at a CAGR of 14.11 percent over the period 2013-2018.
Covered in this Report
The BPO Market in Czech Republic covers the market attractiveness of BPO in the country which includes economic overview, business overview, pros and cons of BPO sector, State of BPO Sector in the country, and main factors affecting BPO sector.
The above mentioned parameters are compared with the other BPO destinations in the world.
TechNavio’s report, the BPO Market in Czech Republic 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. It covers BPO Market in Czech Republic market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
Key Vendors
• Accenture plc
• Capgemini S.A
• Infosys BPO Ltd.
• OKIN Technologies BPO
Other Prominent Vendors

• Europ Assistance
• ICON Communication Centers
• Transcom
• Incline
Market Driver
• Strategic Location of the Country
• For a full, detailed list, view our report.
Market Challenge
• Political Unrest in the Country
• For a full, detailed list, view our report.
Market Trend
• Growing Demand of F&A Outsourcing
• For a full, detailed list, view our report.
Key Questions Answered in this Report
• What will the market size be in 2018 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.


01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Country Profile – Czech Republic
06.1 Background:
06.2 Geography
06.3 People and Language
06.4 Economic Overview
06.5 Business Overview
06.5.1 Global Competitive Index Ranking
06.5.2 FDI Inflow into the Czech Republic by Country and Sector
07. Doing Business in Czech Republic
07.1 Key Indicators
08. BPO Market in Czech Republic – Competitive Advantage Analysis
08.1.1 Economic and Political Stability of Czech Republic
08.1.2 High Quality ICT Infrastructure
08.1.3 Tax Regime
08.1.4 Transportation Infrastructure
08.1.5 Highly Educated Workforce
08.1.6 Multiple Languages
09. Comparative Study of Popular BPO Destinations
10. Market Landscape
10.1 Market Overview
10.1.1 F&A BPO
10.1.2 IT Services and Support
10.1.3 Customer Support
10.1.4 Procurement
10.1.5 HRO
10.2 State of BPO Market in Czech Republic
10.3 Factors Affecting Choice of BPO Locations
10.4 Pros and Cons of Czech Republic BPO Industry
10.5 PEST Analysis
10.6 Market Size and Forecast
10.7 Five Forces Analysis
11. Market Segmentation by Application
11.1 BPO Market in Czech Republic by Application 2013
12. Buying Criteria
13. Market Growth Drivers
14. Drivers and their Impact
15. Market Challenges
16. Impact of Drivers and Challenges
17. Market Trends
18. Trends and their Impact
19. Vendor Landscape
19.1 Market Share Analysis 2013
19.2 Other Prominent Vendors
20. Key Vendor Analysis
20.1 Accenture plc
20.1.1 Business Overview
20.1.2 Business Segmentation
20.1.3 Key Information
20.1.4 SWOT Analysis
20.2 Capgemini S.A
20.2.1 Business Overview
20.2.2 Business Segmentation
20.2.3 SWOT Analysis
20.3 Infosys BPO Ltd.
20.3.1 Business Overview
20.3.2 Business Services
20.3.3 SWOT Analysis
20.4 OKIN Technologies BPO
20.4.1 Business Overview
20.4.2 Business Segmentation
20.4.3 SWOT Analysis
21. Other Reports in this Series

List of Exhibits
Exhibit 1: Market Research Methodology
Exhibit 2: GDP of Czech Republic at Current Prices in US$ billion
Exhibit 3: Economic Parameters of Czech Republic
Exhibit 4: Export Destinations of Czech Republic ,2013
Exhibit 5: Investment Climate of Czech Republic, 2013
Exhibit 6: Investment Risk Ratings
Exhibit 7: Global Competitive Index Rankings, 2013-2014
Exhibit 8: FDI Top 10 Sectors in Czech Republic, January 2003-2012
Exhibit 9: FDI in Different Regions of Czech Republic, 2011
Exhibit 10: Doing Business Indicators
Exhibit 11: Doing Business Ranking Indicators
Exhibit 12: Doing Business DTF Indicators
Exhibit 13: Time and Cost Associated for Starting a Business in Czech Republic
Exhibit 14: Democracy Ranking of Czech Republic by EIU, 2012
Exhibit 15: NRI Framework by EIU
Exhibit 16: NRI Ranking of Different Countries
Exhibit 17: Czech Republic Airports
Exhibit 18: Comparison of Quality of Air Transport
Exhibit 19: Number of Students per 10,000 People of Different Countries ,2013
Exhibit 20: Usage of Multiple Languages
Exhibit 21: Languages Supported in Czech Republic, 2013
Exhibit 22: Parameters Impacting BPO Locations for Different Countries
Exhibit 23: Comparative Study of Top 5 BPO Destinations
Exhibit 24: Overview of BPO Service
Exhibit 25: BPO Industry: Czech Republic
Exhibit 26: Factors Affecting Choice of BPO Locations
Exhibit 27: BPO market in Czech Republic US$ billion (2013-2018)
Exhibit 28: BPO Market in Czech Republic by Application 2013
Exhibit 29: Strategic Location of Czech Republic
Exhibit 30: Office Market Indicators, 2013
Exhibit 31: Business Segmentation: Accenture plc
Exhibit 32: Business Segmentation: Capgemini SA
Exhibit 33: Business Services: Infosys BPO Ltd.
Exhibit 34: Business Segmentation: OKIN Technologies


Accenture plc, Capgemini S.A, Infosys BPO Ltd., OKIN Technologies BPO, Europ Assistance, ICON Communication Centers, Transcom, Incline, SAP



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